# Emilia Jean Care Limited

Emilia Jean Care Limited is a CQC-regulated home-care agency in Sheffield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 08/02/2023

## Practical info

- Postcode: S35 1SF
- Registered manager: De Oliveira, Jacqueline
- Local authority: Sheffield
- Region: Yorkshire & Humberside
- City: Sheffield
- Last CQC check: 08/Feb/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff induction included shadowing and introductions to people before delivering care.
  - Published: 2023-08-09
- Finding
  - Evidence: Timely referrals to other agencies and proactive identification of health needs.
  - Published: 2023-08-09
- Finding
  - Evidence: Effective infection prevention and control systems with adequate PPE supplies.
  - Published: 2023-08-09
- Finding
  - Evidence: Positive staff morale and open, transparent culture promoted by management.
  - Published: 2023-08-09
- Finding
  - Evidence: Person-centred care planning with people actively involved in their own assessments.
  - Published: 2023-08-09
- Finding
  - Evidence: Medicines managed safely with trained staff and competency assessments in place.
  - Published: 2023-08-09
- Finding
  - Evidence: Good continuity of care provided by a small number of regular staff who knew people well.
  - Published: 2023-08-09
- Finding
  - Evidence: People felt safe and expressed high trust in staff, with consistent positive feedback about care quality.
  - Published: 2023-08-09
- **governance** _(minor)_
  - Evidence: people's feedback was not recorded consistently to ensure it could be used as part of a quality assurance system to improve the service.
  - Published: 2023-08-09
- **supervision_appraisal** _(minor)_
  - Evidence: The provider had not ensured all staff received a planned, structured formal supervision on a regular basis...these were not always recorded.
  - Published: 2023-08-09
- **record_keeping** _(minor)_
  - Evidence: whilst employment references were obtained these were not always recorded. The provider confirmed they would update their practice immediately.
  - Published: 2023-08-09

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11687360737

HomeCare Compass is an independent guide and is not affiliated with the CQC.