# Maxxicare Ltd

Maxxicare Ltd is a CQC-regulated home-care agency in Rainham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 29/06/2023

## Practical info

- Postcode: RM13 8EU
- Registered manager: Kamanga, Nathalie
- Local authority: Havering
- Region: London
- City: Rainham
- Last CQC check: 29/Jun/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Strong partnership working with palliative care nurses, district nurses, occupational therapists and GPs.
  - Published: 2023-06-29
- Finding
  - Evidence: Quality audit system in place covering accidents, infection control, medicines and spot checks on staff performance.
  - Published: 2023-06-29
- Finding
  - Evidence: Positive leadership culture described by staff: '[Registered manager] is an excellent leader; facilitates open communication, inspires and mentors [staff].'
  - Published: 2023-06-29
- Finding
  - Evidence: Provider specialised in end of life care with a dedicated policy and staff trained in compassionate end of life support.
  - Published: 2023-06-29
- Finding
  - Evidence: Detailed, personalised and outcome-based care plans including end of life care wishes and communication needs.
  - Published: 2023-06-29
- Finding
  - Evidence: Staff supported with regular supervision, appraisal and induction including 5 days shadowing and the Care Certificate.
  - Published: 2023-06-29
- Finding
  - Evidence: Staff received regular training including dementia awareness, infection control, safeguarding, MCA and DoLS.
  - Published: 2023-06-29
- Finding
  - Evidence: Medicines managed safely with monthly audits of medicine administration records by office staff.
  - Published: 2023-06-29
- Finding
  - Evidence: Safe recruitment process including DBS checks, references, proof of identification and right to work in the UK.
  - Published: 2023-06-29
- Finding
  - Evidence: People felt safe with staff, with quotes such as 'Yes 100 per cent safe' and relatives confirming 'The carers have been amazing.'
  - Published: 2023-06-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11680864131

HomeCare Compass is an independent guide and is not affiliated with the CQC.