# Efficiency-For Care

*Operated by Efficiency-For Care Limited.*

Efficiency-For Care is a CQC-regulated home-care agency in Clacton-On-Sea.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/12/2023

## Practical info

- Postcode: CO15 3RH
- Registered manager: Makamba, Tracey
- Local authority: Essex
- Region: East
- City: Clacton-On-Sea
- Last CQC check: 14/Dec/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff felt supported, listened to and enjoyed their work; internal promotion was encouraged with additional training provided.
  - Published: 2024-01-12
- Finding
  - Evidence: Electronic care planning system enabled real-time updates and task lists that could not be closed until completed, supporting safe care delivery.
  - Published: 2024-01-12
- Finding
  - Evidence: Registered manager had visible presence, was known personally by people using the service, and fostered an open, inclusive culture.
  - Published: 2024-01-12
- Finding
  - Evidence: Individual communication plans and passports ensured people's voices were heard, including a growing 'communication dictionary' for one person.
  - Published: 2024-01-12
- Finding
  - Evidence: Effective multi-disciplinary team working with health and social care professionals having real-time access to electronic care records.
  - Published: 2024-01-12
- Finding
  - Evidence: Strong medicines management including STOMP principles and certified epilepsy rescue medicine training for staff.
  - Published: 2024-01-12
- Finding
  - Evidence: Person-centred risk management involved people in decisions about their own safety, supporting positive risk-taking without compromising independence.
  - Published: 2024-01-12
- Finding
  - Evidence: Staff were recruited for personal values and matched to people they would be supporting, ensuring consistent and compatible care teams.
  - Published: 2024-01-12
- **other** _(minor)_
  - Evidence: Where overseas staff were recruited via a recruitment agency, they also needed to undertake their own right to work checks on the government website.
  - Published: 2024-01-12
- **record_keeping** _(minor)_
  - Evidence: The provider's website contained no information in easy read, or informed people the information could be made available in different formats.
  - Published: 2024-01-12
- **governance** _(moderate)_
  - Evidence: The provider's office shared a small office space with a recruitment business...The space did not ensure confidentiality.
  - Published: 2024-01-12

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11566387035

HomeCare Compass is an independent guide and is not affiliated with the CQC.