# Abbie Udall Associates Limited

Abbie Udall Associates Limited is a CQC-regulated home-care agency in Middlesbrough.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 06/01/2023

## Practical info

- Postcode: TS7 0PL
- Registered manager: Udall, Abbie
- Local authority: Middlesbrough
- Region: North East
- City: Middlesbrough
- Last CQC check: 06/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff recruitment was safe, including DBS checks and employment history reviews.
  - Published: 2023-01-06
- Finding
  - Evidence: Person's communication needs were well met, with support from a speech and language therapist.
  - Published: 2023-01-06
- Finding
  - Evidence: Strong multi-disciplinary team working, with MDT professionals involved in and made aware of support plans.
  - Published: 2023-01-06
- Finding
  - Evidence: Effective governance processes including regular audits of support plans, daily notes and risk assessments.
  - Published: 2023-01-06
- Finding
  - Evidence: Registered manager was visible, approachable and acted immediately on feedback given during inspection.
  - Published: 2023-01-06
- Finding
  - Evidence: Staff treated people with dignity, respect and kindness, using positive and respectful language.
  - Published: 2023-01-06
- Finding
  - Evidence: Care and support plans were personalised, holistic, strengths-based and reflected needs and aspirations.
  - Published: 2023-01-06
- Finding
  - Evidence: Staff focused on people's strengths and promoted independence, supporting meaningful everyday life.
  - Published: 2023-01-06
- **care_planning** _(minor)_
  - Evidence: Medicines were managed safely. People received their medicines as prescribed however; the support plan didn't reflect the person's needs.
  - Published: 2023-01-06

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11498426319

HomeCare Compass is an independent guide and is not affiliated with the CQC.