# Vintage Social Care Ltd

Vintage Social Care Ltd is a CQC-regulated home-care agency in Leicester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/06/2023

## Practical info

- Postcode: LE7 3FP
- Local authority: Leicestershire
- Region: East Midlands
- City: Leicester
- Last CQC check: 22/Jun/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff felt well-supported and proud to work for the service, describing it as 'like a family'.
  - Published: 2023-06-22
- Finding
  - Evidence: Continuous learning culture with manager participating in local and national development groups.
  - Published: 2023-06-22
- Finding
  - Evidence: Leadership fostered an open, positive culture with the service founded on personal experience of care.
  - Published: 2023-06-22
- Finding
  - Evidence: Effective use of a secure mobile app enabling relatives to view care records in real time.
  - Published: 2023-06-22
- Finding
  - Evidence: Strong partnership working with health and social care professionals, including referrals to specialists.
  - Published: 2023-06-22
- Finding
  - Evidence: Personalised, holistic care plans co-produced with people and relatives, regularly reviewed and updated.
  - Published: 2023-06-22
- Finding
  - Evidence: Robust infection prevention and control practices, including PPE changes between tasks.
  - Published: 2023-06-22
- Finding
  - Evidence: Medicines administration was well-managed with electronic records, daily audits, and regular competency checks.
  - Published: 2023-06-22
- Finding
  - Evidence: Staff were punctual and communicated proactively with people when running late.
  - Published: 2023-06-22
- Finding
  - Evidence: People and relatives consistently praised the caring, compassionate nature of staff, with comments including 'in a different league' and 'impeccable'.
  - Published: 2023-06-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11371596137

HomeCare Compass is an independent guide and is not affiliated with the CQC.