# Eternity Care Services Ltd

Eternity Care Services Ltd is a CQC-regulated home-care agency in Tarporley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 14/10/2022

## Practical info

- Postcode: CW6 0QJ
- Registered manager: Cowley, Rachel
- Local authority: Cheshire West and Chester
- Region: North West
- City: Tarporley
- Last CQC check: 14/Oct/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2022-10-22

### effective

- Finding
  - Is the service effective?
  - Published: 2022-10-22

### Other

- Finding
  - Evidence: Service works within principles of the Mental Capacity Act and seeks people's consent
  - Published: 2022-10-22
- Finding
  - Evidence: Staff trained to support end of life care, liaising with relevant professionals
  - Published: 2022-10-22
- Finding
  - Evidence: Open, learning culture led by management; staff describe supportive and inclusive environment
  - Published: 2022-10-22
- Finding
  - Evidence: Effective partnership working with external professionals, with positive feedback from partner agencies
  - Published: 2022-10-22
- Finding
  - Evidence: Person-centred care plans with regular reviews capturing changing needs and preferences
  - Published: 2022-10-22
- Finding
  - Evidence: Medicines administered by trained staff with competency checks and clear policies including PRN guidance
  - Published: 2022-10-22
- Finding
  - Evidence: Safe recruitment procedures and sufficient permanent staff; electronic system monitors call times and alerts on overdue calls
  - Published: 2022-10-22
- Finding
  - Evidence: Staff received detailed induction and wide range of training, mostly face-to-face, with competency checks and ongoing spot checks
  - Published: 2022-10-22

### responsive

- Finding
  - Is the service responsive?
  - Published: 2022-10-22

### safe

- Finding
  - Is the service safe?
  - Published: 2022-10-22

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-10-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11315197626

HomeCare Compass is an independent guide and is not affiliated with the CQC.