# Homesdale Supported Living

*Operated by Homesdale Supported Living Ltd.*

Homesdale Supported Living is a CQC-regulated home-care agency in Bromley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 09/08/2023

## Practical info

- Postcode: BR2 9LD
- Registered manager: Rutter, Brett
- Local authority: Bromley
- Region: London
- City: Bromley
- Last CQC check: 09/Aug/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Cultural, spiritual and equality needs were identified and respected, with staff trained in equality and diversity.
  - Published: 2023-08-09
- Finding
  - Evidence: Complaints procedure available in accessible formats; complaints resolved to relatives' satisfaction.
  - Published: 2023-08-09
- Finding
  - Evidence: People engaged in a wide range of individually tailored activities reflecting personal interests and goals.
  - Published: 2023-08-09
- Finding
  - Evidence: Strong registered manager described by staff as 'a fantastic manager' who was frequently on-site and open to learning.
  - Published: 2023-08-09
- Finding
  - Evidence: People were supported to maintain a healthy diet, with one relative noting a family member had made 'a positive life changing impact' on their health.
  - Published: 2023-08-09
- Finding
  - Evidence: Person-centred care plans were regularly reviewed in partnership with people, families and health professionals.
  - Published: 2023-08-09
- Finding
  - Evidence: Staff received comprehensive training including learning disabilities, positive behaviour support, MCA, and the Care Certificate.
  - Published: 2023-08-09
- Finding
  - Evidence: Positive risk-taking was promoted, supporting people to develop independence including independent travel and community participation.
  - Published: 2023-08-09
- Finding
  - Evidence: People felt safe and expressed high satisfaction with staff, with one person stating 'I am safe and very happy here. The staff are all really great people.'
  - Published: 2023-08-09
- **governance** _(minor)_
  - Evidence: there were limited records to evidence how the provider maintained their oversight of how the service was running...records lacked detail of this monitoring.
  - Published: 2023-08-09

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11296003795

HomeCare Compass is an independent guide and is not affiliated with the CQC.