# Fosse Healthcare - Armstrong Gardens

*Operated by Fosse Healthcare Limited.*

Fosse Healthcare - Armstrong Gardens is a CQC-regulated home-care agency in Newark.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 27/05/2023

## Practical info

- Postcode: NG22 8QP
- Registered manager: Stoneman, Claire
- Local authority: Nottinghamshire
- Region: East Midlands
- City: Newark
- Last CQC check: 27/May/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Accessible Information Standard well understood by registered manager; care plans available in large font, Braille, and easy-read formats.
  - Published: 2023-06-24
- Finding
  - Evidence: People supported to avoid social isolation through community events, technology, and social activities.
  - Published: 2023-06-24
- Finding
  - Evidence: Staff encouraged independence and treated people with respect: 'I never feel rushed.'
  - Published: 2023-06-24
- Finding
  - Evidence: Strong partnership working with GPs, occupational therapists, social workers, and local pharmacy to ensure timely, effective care.
  - Published: 2023-06-24
- Finding
  - Evidence: Robust quality assurance processes including digital care planning, audits covering medicines, infection control, safeguarding, accidents and incidents.
  - Published: 2023-06-24
- Finding
  - Evidence: People received personalised, dignified care with flexibility over call times and care packages: 'I asked the manager to change it and now they come at 7am. That's better for me.'
  - Published: 2023-06-24
- Finding
  - Evidence: Innovative use of technology to support medicines independence, e.g. smart speaker programmed with alarms to remind people to take medicines.
  - Published: 2023-06-24
- Finding
  - Evidence: People felt safe and staff responded quickly to emergency calls, with people praising the alarm response: 'I have pressed my lifeline twice. Both times they came straight away.'
  - Published: 2023-06-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11213033340

HomeCare Compass is an independent guide and is not affiliated with the CQC.