# CA Case Management Ltd

CA Case Management Ltd is a CQC-regulated home-care agency in Saffron Walden.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/10/2022

## Practical info

- Postcode: CB10 1LR
- Local authority: Essex
- Region: East
- City: Saffron Walden
- Last CQC check: 19/Oct/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2022-10-19

### effective

- Finding
  - Is the service effective?
  - Published: 2022-10-19

### Other

- Finding
  - Evidence: Tailored communication support including eye gaze technology and communication books
  - Published: 2022-10-19
- Finding
  - Evidence: Strong partnership working with healthcare professionals and external agencies
  - Published: 2022-10-19
- Finding
  - Evidence: Effective quality assurance systems and open, transparent leadership
  - Published: 2022-10-19
- Finding
  - Evidence: Person-centred culture promoting choice, dignity and independence
  - Published: 2022-10-19
- Finding
  - Evidence: Effective infection prevention and control with PPE provided and up-to-date policies
  - Published: 2022-10-19
- Finding
  - Evidence: Strong staff training including specialist clinical training (enteral feeding, tracheostomy care)
  - Published: 2022-10-19
- Finding
  - Evidence: Comprehensive, person-centred care plans regularly reviewed with people and families
  - Published: 2022-10-19
- Finding
  - Evidence: Robust recruitment with DBS checks and bespoke one-to-one staffing model
  - Published: 2022-10-19
- Finding
  - Evidence: Safe medicines management with trained staff, competency checks and regular audits
  - Published: 2022-10-19

### responsive

- Finding
  - Is the service responsive?
  - Published: 2022-10-19

### safe

- Finding
  - Is the service safe?
  - Published: 2022-10-19

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-10-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11168789214

HomeCare Compass is an independent guide and is not affiliated with the CQC.