# Moorlands Residential Care Home

*Operated by Mrs Michelle Smith & Mr David Hodgson Smith.*

Moorlands Residential Care Home is a CQC-regulated home-care agency in Darlington.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Outstanding |
| Well-led | Good |

Rating published: 25/10/2018

## Practical info

- Postcode: DL3 7AP
- Registered manager: Smith, Michelle
- Local authority: Darlington
- Region: North East
- City: Darlington
- Last CQC check: 11/Mar/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Provider was meeting the current requirement to ensure non-exempt staff and visiting professionals were vaccinated against COVID-19.
  - Published: 2022-03-11
- Finding
  - Evidence: Communication book used to keep staff up to date with COVID-19 guidance changes.
  - Published: 2022-03-11
- Finding
  - Evidence: Staff had received infection control training, including online training, and a COVID-19 champion was appointed.
  - Published: 2022-03-11
- Finding
  - Evidence: Up to date infection control and COVID-19 policies, with audits and action plans implemented.
  - Published: 2022-03-11
- Finding
  - Evidence: Provider understood the principles of isolating, cohorting and zoning, with robust COVID-19 risk assessments in place.
  - Published: 2022-03-11
- Finding
  - Evidence: Staff were wearing appropriate PPE and the service had ample supplies; PPE stations were readily available and well stocked.
  - Published: 2022-03-11
- Finding
  - Evidence: Visitors required to have a negative lateral flow test and to wear PPE.
  - Published: 2022-03-11
- **staffing_levels** _(minor)_
  - Evidence: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
  - Published: 2022-03-11
- **infection_control** _(minor)_
  - Evidence: We have also signposted the provider to develop their approach to ensure that COVID-19 tests are disposed of appropriately.
  - Published: 2022-03-11
- **infection_control** _(minor)_
  - Evidence: Handwashing facilities in the laundry room were not easily accessible.
  - Published: 2022-03-11
- **infection_control** _(minor)_
  - Evidence: Weekly cleaning hours had reduced due to staff sickness, and cleaning records were not always fully completed.
  - Published: 2022-03-11

### safe

- Finding
  - Staffing
  - Published: 2022-03-11
- Finding
  - How well are people protected by the prevention and control of infection?
  - Published: 2022-03-11

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-110186615

HomeCare Compass is an independent guide and is not affiliated with the CQC.