# Peachment Place

*Operated by Persona Care and Support Limited.*

Peachment Place is a CQC-regulated home-care agency in Bury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 04/01/2023

## Practical info

- Postcode: BL9 9GQ
- Registered manager: Craig, Anna
- Local authority: Bury
- Region: North West
- City: Bury
- Last CQC check: 04/Jan/2023 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2023-01-04

### effective

- Finding
  - Is the service effective?
  - Published: 2023-01-04

### Other

- Finding
  - Evidence: Punctual visits and sufficient staffing with low turnover
  - Published: 2023-01-04
- Finding
  - Evidence: Good understanding of duty of candour and MCA principles
  - Published: 2023-01-04
- Finding
  - Evidence: Positive, open culture with 'open door' policy; shortlisted for Great British Care Awards
  - Published: 2023-01-04
- Finding
  - Evidence: Robust quality assurance audits and provider oversight
  - Published: 2023-01-04
- Finding
  - Evidence: Care delivered with kindness, compassion, dignity and respect
  - Published: 2023-01-04
- Finding
  - Evidence: Strong working relationships with healthcare professionals (GPs, district nurses, OTs)
  - Published: 2023-01-04
- Finding
  - Evidence: Comprehensive staff induction, training, regular supervision and appraisals
  - Published: 2023-01-04
- Finding
  - Evidence: Effective safeguarding systems and staff who would report concerns immediately
  - Published: 2023-01-04
- Finding
  - Evidence: Medicines managed safely with regular audits and competency assessments
  - Published: 2023-01-04
- Finding
  - Evidence: Person-centred support plans with detailed information about people
  - Published: 2023-01-04

### responsive

- Finding
  - Is the service responsive?
  - Published: 2023-01-04

### safe

- Finding
  - Is the service safe?
  - Published: 2023-01-04

### well_led

- Finding
  - Is the service well-led?
  - Published: 2023-01-04

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-11011711969

HomeCare Compass is an independent guide and is not affiliated with the CQC.