# Unique Support Solutions

*Operated by Unique Support Solutions Limited.*

Unique Support Solutions is a CQC-regulated home-care agency in Leeds.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/01/2023

## Practical info

- Postcode: LS15 7JX
- Local authority: Leeds
- Region: Yorkshire & Humberside
- City: Leeds
- Last CQC check: 19/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: The provider undertook a range of audits and used findings to drive improvements.
  - Published: 2023-01-19
- Finding
  - Evidence: The registered manager demonstrated good understanding of duty of candour and promoted an open, inclusive culture.
  - Published: 2023-01-19
- Finding
  - Evidence: Care plans were person-centred, regularly reviewed and reflected end of life wishes.
  - Published: 2023-01-19
- Finding
  - Evidence: People and relatives reported the service went above and beyond: 'They are really good, they support them better than any service before.'
  - Published: 2023-01-19
- Finding
  - Evidence: External professionals praised the service: 'I think they are a good service; they keep us updated and really work with us.'
  - Published: 2023-01-19
- Finding
  - Evidence: Staff received thorough induction, regular supervision, competency checks and up-to-date mandatory training.
  - Published: 2023-01-19
- Finding
  - Evidence: People were involved in the recruitment process, including shortlisting candidates.
  - Published: 2023-01-19
- Finding
  - Evidence: Staff implemented STOMP principles and supported people to make their own decisions about medicines.
  - Published: 2023-01-19
- Finding
  - Evidence: People were supported in having choice and control over aspects of their lives, with risks recognised, assessed and managed safely.
  - Published: 2023-01-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10970804321

HomeCare Compass is an independent guide and is not affiliated with the CQC.