# JM Kamau Ltd T/A ProField

*Operated by J.M. Kamau Limited.*

JM Kamau Ltd T/A ProField is a CQC-regulated home-care agency in Northampton.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: NN3 6BJ
- Registered manager: Wanjiru, Caroline
- Local authority: West Northamptonshire
- Region: East Midlands
- City: Northampton
- Last CQC check: 06/Jan/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2023-08-03
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2023-08-03
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2023-08-03

### effective

- Finding
  - Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives
  - Published: 2023-08-03
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2023-08-03
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2023-08-03
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2023-08-03
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-08-03

### Other

- Finding
  - Evidence: Staff felt supported in their roles and felt confident raising issues with the registered manager.
  - Published: 2023-08-03
- Finding
  - Evidence: The registered manager was open and transparent with inspectors and accepted areas for improvement.
  - Published: 2023-08-03
- Finding
  - Evidence: The provider worked in partnership with other healthcare professionals such as GPs and district nurses.
  - Published: 2023-08-03
- Finding
  - Evidence: Staff had received training in infection control and had access to PPE.
  - Published: 2023-08-03
- Finding
  - Evidence: People and relatives consistently reported staff were kind, caring, warm and respectful of privacy and dignity.
  - Published: 2023-08-03
- Finding
  - Evidence: Staff were recruited safely with pre-employment checks including references and DBS checks.
  - Published: 2023-08-03
- Finding
  - Evidence: Staff received training in safeguarding vulnerable adults and understood the signs of abuse and felt confident to report concerns.
  - Published: 2023-08-03
- **staff_training** _(moderate)_
  - Evidence: Staff had not received training in diabetes, catheter care, pressure care and interacting with autistic people and people with a learning disability.
  - Published: 2023-08-03
- **person_centred_care** _(moderate)_
  - Evidence: Peoples care plans were found to contain generic and limited information.
  - Published: 2023-08-03

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2023-08-03
- Finding
  - Meeting people's communication needs
  - Published: 2023-08-03
- Finding
  - End of life care and support
  - Published: 2023-08-03
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2023-08-03

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2023-08-03
- Finding
  - Staffing and recruitment
  - Published: 2023-08-03
- Finding
  - Systems and processes to safeguard people from the risk of abuse; Learning lessons when things go wrong
  - Published: 2023-08-03
- Finding
  - Assessing risk, safety monitoring and management; Using medicines safely
  - Published: 2023-08-03

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-08-03
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-08-03
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-08-03
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-08-03
- Finding
  - Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2023-08-03

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10899292899

HomeCare Compass is an independent guide and is not affiliated with the CQC.
