# Ease Healthcare Wakefield

*Operated by Ease Healthcare Ltd.*

Ease Healthcare Wakefield is a CQC-regulated home-care agency in Wakefield.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/09/2022

## Practical info

- Postcode: WF2 7AR
- Registered manager: Manomano, Esnath
- Local authority: Wakefield
- Region: Yorkshire & Humberside
- City: Wakefield
- Last CQC check: 24/Sep/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-09-24
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-09-24
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-09-24

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance (MCA)
  - Published: 2022-09-24
- Finding
  - Staff working with other agencies; supporting people to access healthcare
  - Published: 2022-09-24
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-09-24
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-09-24
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-09-24

### Other

- Finding
  - Evidence: Good partnership working with healthcare professionals such as district nurses
  - Published: 2022-09-24
- Finding
  - Evidence: Regular audits, spot checks and quality monitoring systems
  - Published: 2022-09-24
- Finding
  - Evidence: Positive staff culture and supportive registered manager
  - Published: 2022-09-24
- Finding
  - Evidence: Person-centred care with choice promoted and dignity respected
  - Published: 2022-09-24
- Finding
  - Evidence: Robust induction and ongoing training, supervisions and appraisals
  - Published: 2022-09-24
- Finding
  - Evidence: Detailed individualised care plans with risk assessments
  - Published: 2022-09-24
- Finding
  - Evidence: Safe recruitment practices including DBS checks
  - Published: 2022-09-24
- Finding
  - Evidence: Safe medicines management with training and competency assessments before administration
  - Published: 2022-09-24
- Finding
  - Evidence: Robust safeguarding systems and trained staff who understood how to report concerns
  - Published: 2022-09-24

### responsive

- Finding
  - End of life care and support
  - Published: 2022-09-24
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-09-24
- Finding
  - Meeting people's communication needs
  - Published: 2022-09-24
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-09-24

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-09-24
- Finding
  - Using medicines safely
  - Published: 2022-09-24
- Finding
  - Staffing and recruitment
  - Published: 2022-09-24
- Finding
  - Assessing risk, safety monitoring and management; learning lessons when things go wrong
  - Published: 2022-09-24
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-24

### well_led

- Finding
  - Continuous learning and improving care
  - Published: 2022-09-24
- Finding
  - Engaging and involving people, the public and staff; working in partnership with others
  - Published: 2022-09-24
- Finding
  - Managers and staff being clear about their roles; duty of candour
  - Published: 2022-09-24
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-09-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10842700515

HomeCare Compass is an independent guide and is not affiliated with the CQC.