# IPDiagnostics Ltd

*Operated by Independent Physiological Diagnostics.*

IPDiagnostics Ltd is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Requires improvement |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 02/11/2022

## Practical info

- Postcode: SW6 2EB
- Registered manager: Vieira Noia Pereira, Ana
- Local authority: Hammersmith and Fulham
- Region: London
- City: London
- Last CQC check: 02/Nov/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Privacy and Dignity
  - Published: 2022-11-02
- Finding
  - Involvement in decisions about care and treatment
  - Published: 2022-11-02
- Finding
  - Kindness, respect and compassion
  - Published: 2022-11-02

### effective

- Finding
  - Consent to care and treatment
  - Published: 2022-11-02
- Finding
  - Supporting patients to live healthier lives
  - Published: 2022-11-02
- Finding
  - Coordinating patient care and information sharing
  - Published: 2022-11-02
- Finding
  - Effective staffing
  - Published: 2022-11-02
- Finding
  - Monitoring care and treatment
  - Published: 2022-11-02
- Finding
  - Effective needs assessment, care and treatment
  - Published: 2022-11-02

### Other

- Finding
  - Evidence: Leaders visible, approachable and knowledgeable about service priorities
  - Published: 2022-11-02
- Finding
  - Evidence: Interpretation services available for non-English speakers
  - Published: 2022-11-02
- Finding
  - Evidence: Comprehensive induction programme with observed sessions and competency-based questionnaire
  - Published: 2022-11-02
- Finding
  - Evidence: Care delivered in line with NICE, BSS, BSCN and ANS guidance
  - Published: 2022-11-02

### responsive

- Finding
  - Listening and learning from concerns and complaints
  - Published: 2022-11-02
- Finding
  - Timely access to the service
  - Published: 2022-11-02
- Finding
  - Responding to and meeting people's needs
  - Published: 2022-11-02

### safe

- Finding
  - Lessons learned and improvements made
  - Published: 2022-11-02
- Finding
  - Track record on safety and incidents
  - Published: 2022-11-02
- Finding
  - Safe and appropriate use of medicines
  - Published: 2022-11-02
- Finding
  - Information to deliver safe care and treatment
  - Published: 2022-11-02
- Finding
  - Risks to patients
  - Published: 2022-11-02
- Finding
  - Safety systems and processes
  - Published: 2022-11-02

### well_led

- Finding
  - Continuous improvement and innovation
  - Published: 2022-11-02
- Finding
  - Engagement with patients, the public, staff and external partners
  - Published: 2022-11-02
- Finding
  - Appropriate and accurate information
  - Published: 2022-11-02
- Finding
  - Managing risks, issues and performance
  - Published: 2022-11-02
- Finding
  - Governance arrangements
  - Published: 2022-11-02
- Finding
  - Culture
  - Published: 2022-11-02
- Finding
  - Vision and strategy
  - Published: 2022-11-02
- Finding
  - Leadership capacity and capability
  - Published: 2022-11-02

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10752457342

HomeCare Compass is an independent guide and is not affiliated with the CQC.