# Woodleigh Healthcare (Leicester Branch)

*Operated by Woodleigh Healthcare Limited.*

Woodleigh Healthcare (Leicester Branch) is a CQC-regulated home-care agency in Leicester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 13/03/2019

## Practical info

- Postcode: LE19 1WP
- Registered manager: Malinga, Khumbulani
- Local authority: Leicestershire
- Region: East Midlands
- City: Leicester
- Last CQC check: 26/Aug/2022 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Good infection prevention and control practice with adequate PPE
  - Published: 2022-08-26
- Finding
  - Evidence: Robust induction and training, including specialist training for complex needs
  - Published: 2022-08-26
- Finding
  - Evidence: Strong partnership working with health professionals receiving positive feedback
  - Published: 2022-08-26
- Finding
  - Evidence: Open and transparent registered manager working in line with duty of candour
  - Published: 2022-08-26
- Finding
  - Evidence: Medicines administered on time and as prescribed, with staff competency checks
  - Published: 2022-08-26
- Finding
  - Evidence: Person-centred care promoting dignity, privacy and human rights
  - Published: 2022-08-26
- Finding
  - Evidence: Regular reliable core staff team with good punctuality and continuity of care
  - Published: 2022-08-26
- Finding
  - Evidence: Safe staff recruitment process including DBS and overseas police checks
  - Published: 2022-08-26
- **record_keeping** _(minor)_
  - Evidence: We discussed good record keeping with the provider and registered manager, as interview responses could not be found in the staff files.
  - Published: 2022-08-26
- **incident_learning** _(moderate)_
  - Evidence: Accidents and incidents were recorded. However, there was no system to analyse these events to inform action taken needed to prevent incidents reoccurring.
  - Published: 2022-08-26

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-08-26
- Finding
  - Using medicines safely
  - Published: 2022-08-26
- Finding
  - Staffing and recruitment
  - Published: 2022-08-26
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-08-26
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-08-26
- Finding
  - Learning lessons when things go wrong
  - Published: 2022-08-26

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-08-26
- Finding
  - Continuous learning and improving care
  - Published: 2022-08-26
- Finding
  - Engaging and involving people, public and staff
  - Published: 2022-08-26
- Finding
  - Managers and staff understanding roles, quality, risks and regulatory requirements
  - Published: 2022-08-26
- Finding
  - Duty of candour
  - Published: 2022-08-26
- Finding
  - Promoting a positive, person-centred culture
  - Published: 2022-08-26

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10729639902

HomeCare Compass is an independent guide and is not affiliated with the CQC.