# Qualitcare24-7 Ltd Portsmouth

*Operated by Qualitcare24-7 Ltd.*

Qualitcare24-7 Ltd Portsmouth is a CQC-regulated home-care agency in Portsmouth.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: PO1 1PJ
- Registered manager: Sakutukwa, Chikerema
- Local authority: Portsmouth
- Region: South East
- City: Portsmouth
- Last CQC check: 19/Nov/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-05-31
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-05-31
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-05-31

### effective

- Finding
  - Staff working with other agencies; supporting people to access healthcare
  - Published: 2022-05-31
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-05-31
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-05-31
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-05-31
- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-05-31

### Other

- Finding
  - Evidence: Effective duty of candour and safeguarding processes
  - Published: 2022-05-31
- Finding
  - Evidence: Supportive culture for staff, including overseas staff, with regular supervision and training
  - Published: 2022-05-31
- Finding
  - Evidence: Person-centred care plans reflecting individual needs, preferences and life history
  - Published: 2022-05-31
- Finding
  - Evidence: Good infection prevention and control with appropriate PPE use
  - Published: 2022-05-31
- Finding
  - Evidence: Clear management structure with compliance officer, recruitment officer and quality assurance audits
  - Published: 2022-05-31
- Finding
  - Evidence: Strong partnership working with health and social care professionals, including rapid response hospital discharge service
  - Published: 2022-05-31
- Finding
  - Evidence: Safe medicines management with annual competency assessments and electronic task alerts
  - Published: 2022-05-31

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-05-31
- Finding
  - Meeting people's communication needs
  - Published: 2022-05-31
- Finding
  - End of life care and support
  - Published: 2022-05-31
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-05-31

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-05-31
- Finding
  - Preventing and controlling infection
  - Published: 2022-05-31
- Finding
  - Using medicines safely
  - Published: 2022-05-31
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-05-31
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-05-31
- Finding
  - Staffing and recruitment
  - Published: 2022-05-31

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-05-31
- Finding
  - Duty of candour
  - Published: 2022-05-31
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-05-31
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-05-31
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-05-31

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10617773353

HomeCare Compass is an independent guide and is not affiliated with the CQC.