# Indecare Limited

Indecare Limited is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 19/09/2023

## Practical info

- Postcode: N17 8JL
- Registered manager: Jama, Khadra
- Local authority: Haringey
- Region: London
- City: London
- Last CQC check: 19/Sep/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Demonstrated learning from a serious incident, updating policies and processes to prevent recurrence.
  - Published: 2023-09-19
- Finding
  - Evidence: Effective partnership working with local authority, GPs and other health and social care professionals documented in care plans.
  - Published: 2023-09-19
- Finding
  - Evidence: Service engaged people and relatives in care planning and regularly sought feedback; people and relatives expressed high satisfaction.
  - Published: 2023-09-19
- Finding
  - Evidence: Registered manager demonstrated clear vision, open culture, and good understanding of duty of candour and regulatory requirements.
  - Published: 2023-09-19
- Finding
  - Evidence: Staff completed Care Certificate induction including safeguarding, infection control, equality and diversity, and MCA training.
  - Published: 2023-09-19
- Finding
  - Evidence: Robust recruitment procedures including DBS checks, references, full employment history and identity checks prior to starting work.
  - Published: 2023-09-19
- Finding
  - Evidence: Person-centred risk assessments written in the first person, covering a range of safety and well-being needs, reviewed in a timely manner.
  - Published: 2023-09-19

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10593920109

HomeCare Compass is an independent guide and is not affiliated with the CQC.