# Alcedo Care Bury

*Operated by Alcedo Orange Limited.*

Alcedo Care Bury is a CQC-regulated home-care agency in Manchester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 05/01/2023

## Practical info

- Postcode: M26 2ZT
- Registered manager: Fenton, Faye
- Local authority: Bury
- Region: North West
- City: Manchester
- Last CQC check: 05/Jan/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: End of life wishes explored and documented where appropriate, with staff trained in end of life care
  - Published: 2025-02-22
- Finding
  - Evidence: Positive staff culture with accessible management, staff incentive scheme, and access to confidential wellbeing support via Able Futures
  - Published: 2025-02-22
- Finding
  - Evidence: Complex care nursing team provided additional training and support for clinical needs such as gastrostomy care and emergency medication
  - Published: 2025-02-22
- Finding
  - Evidence: Strong quality assurance framework including spot checks, audits, and root cause analysis with learning shared across staff
  - Published: 2025-02-22
- Finding
  - Evidence: Personalised, detailed care plans recorded electronically ensuring timely and accurate records
  - Published: 2025-02-22
- Finding
  - Evidence: Comprehensive induction and training programme including shadowing, face-to-face and e-learning, with additional clinical training for complex care
  - Published: 2025-02-22
- Finding
  - Evidence: Robust recruitment processes with full pre-employment checks including DBS completed before staff worked with people
  - Published: 2025-02-22
- Finding
  - Evidence: People felt safe with staff and reported reliable, consistent care teams with familiar faces
  - Published: 2025-02-22

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10569728292

HomeCare Compass is an independent guide and is not affiliated with the CQC.