# Foos Care

*Operated by Foos Care Ltd.*

Foos Care is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/09/2022

## Practical info

- Postcode: N17 8AA
- Registered manager: Ahmed, Fadumo
- Local authority: Haringey
- Region: London
- City: London
- Last CQC check: 30/Sep/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-09-30
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-09-30
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-09-30

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-09-30
- Finding
  - Staff working with other agencies; supporting people to access healthcare services
  - Published: 2022-09-30
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-09-30
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-09-30
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-09-30

### Other

- Finding
  - Evidence: Respect for diversity, privacy, dignity and independence
  - Published: 2022-09-30
- Finding
  - Evidence: Strong person-centred culture with regular supervision, spot checks and audits
  - Published: 2022-09-30
- Finding
  - Evidence: Personalised care plans reflecting likes, dislikes and important relationships
  - Published: 2022-09-30
- Finding
  - Evidence: Care delivered on time with consistency of carer
  - Published: 2022-09-30
- Finding
  - Evidence: Staff received full induction, shadowing, mandatory and specialist training (e.g. PEG feeding, catheter care)
  - Published: 2022-09-30
- Finding
  - Evidence: Robust recruitment procedures including DBS checks and references
  - Published: 2022-09-30
- Finding
  - Evidence: Detailed risk assessments covering home environment, mobility, nutrition, medicines and choking
  - Published: 2022-09-30

### responsive

- Finding
  - End of life care and support
  - Published: 2022-09-30
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-09-30
- Finding
  - Meeting people's communication needs
  - Published: 2022-09-30
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-09-30

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-09-30
- Finding
  - Preventing and controlling infection
  - Published: 2022-09-30
- Finding
  - Using medicines safely
  - Published: 2022-09-30
- Finding
  - Staffing and recruitment
  - Published: 2022-09-30
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-09-30
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-09-30

### well_led

- Finding
  - Working in partnership with others; continuous learning and improving care
  - Published: 2022-09-30
- Finding
  - Engaging and involving people, the public and staff
  - Published: 2022-09-30
- Finding
  - Managers and staff being clear about their roles and understanding quality, risks and regulatory requirements
  - Published: 2022-09-30
- Finding
  - Duty of candour and being open and honest when things go wrong
  - Published: 2022-09-30
- Finding
  - Promoting a positive, person-centred, open and inclusive culture
  - Published: 2022-09-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10551142479

HomeCare Compass is an independent guide and is not affiliated with the CQC.