# Eve Care Solutions

*Operated by Eve Care Solutions Ltd.*

Eve Care Solutions is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 29/06/2022

## Practical info

- Postcode: N7 7PH
- Registered manager: Yare, Abdinasir
- Local authority: Islington
- Region: London
- City: London
- Last CQC check: 29/Jun/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-29
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-06-29
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-29

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-29
- Finding
  - Staff working with other agencies to provide consistent, effective, timely care
  - Published: 2022-06-29
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-29
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-29
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-06-29

### Other

- Finding
  - Evidence: Effective quality monitoring and audits with improvements made when deficiencies found
  - Published: 2022-06-29
- Finding
  - Evidence: Person-centred culture with respect for equality, diversity and protected characteristics
  - Published: 2022-06-29
- Finding
  - Evidence: Thorough induction including the Care Certificate and ongoing supervision and spot checks
  - Published: 2022-06-29
- Finding
  - Evidence: Strong infection prevention and control practices including COVID-19 guidance and PPE provision
  - Published: 2022-06-29
- Finding
  - Evidence: Safe medicines management with training, competency assessments and MAR monitoring
  - Published: 2022-06-29
- Finding
  - Evidence: Personalised risk assessments regularly reviewed and updated
  - Published: 2022-06-29
- Finding
  - Evidence: Effective safeguarding policies and staff training, with no safeguarding concerns
  - Published: 2022-06-29
- Finding
  - Evidence: Robust recruitment with DBS checks and pre-employment vetting
  - Published: 2022-06-29

### responsive

- Finding
  - End of life care and support
  - Published: 2022-06-29
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-29
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-29
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-06-29

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-06-29
- Finding
  - Preventing and controlling infection
  - Published: 2022-06-29
- Finding
  - Using medicines safely
  - Published: 2022-06-29
- Finding
  - Staffing and recruitment
  - Published: 2022-06-29
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-29
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-06-29

### well_led

- Finding
  - Engaging and involving people using the service, the public and staff; working in partnership with others
  - Published: 2022-06-29
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
  - Published: 2022-06-29
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2022-06-29
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-06-29

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10455542622

HomeCare Compass is an independent guide and is not affiliated with the CQC.