# Annix Care

*Operated by Annix Care Limited.*

Annix Care is a CQC-regulated home-care agency in Birmingham.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 15/12/2023

## Practical info

- Postcode: B18 6DA
- Registered manager: Wickham, Natasha
- Local authority: Birmingham
- Region: West Midlands
- City: Birmingham
- Last CQC check: 15/Dec/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Audits and quality assurance systems used effectively to drive continuous improvement
  - Published: 2023-12-15
- Finding
  - Evidence: People's communication needs and protected characteristics considered and recorded in care plans
  - Published: 2023-12-15
- Finding
  - Evidence: Service worked effectively in partnership with a range of health and social care professionals
  - Published: 2023-12-15
- Finding
  - Evidence: Staff well-supported through supervision, induction shadowing, and ongoing training including equality, diversity and MCA
  - Published: 2023-12-15
- Finding
  - Evidence: Positive, person-centred culture with strong registered manager leadership and open, transparent communication
  - Published: 2023-12-15
- Finding
  - Evidence: Care plans developed with people and families, regularly reviewed and updated to reflect changing needs
  - Published: 2023-12-15
- Finding
  - Evidence: Medicines administered safely with completed MARs, staff competency checks and regular auditing
  - Published: 2023-12-15
- Finding
  - Evidence: People reported staff arrived on time with rarely any missed calls
  - Published: 2023-12-15
- Finding
  - Evidence: Staff demonstrated strong safeguarding knowledge and knew how to report concerns through correct channels
  - Published: 2023-12-15
- Finding
  - Evidence: Robust risk assessments in place with detailed instructions to keep people safe, including fall prevention plans
  - Published: 2023-12-15

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10439727515

HomeCare Compass is an independent guide and is not affiliated with the CQC.