# EVJ Healthcare Ltd

EVJ Healthcare Ltd is a CQC-regulated home-care agency in Clacton-on-sea.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 30/07/2022

## Practical info

- Postcode: CO15 1SD
- Registered manager: Jayesimi, Ronke
- Local authority: Essex
- Region: East
- City: Clacton-on-sea
- Last CQC check: 30/Jul/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2022-07-30

### effective

- Finding
  - Is the service effective?
  - Published: 2022-07-30

### Other

- Finding
  - Evidence: Privacy, dignity and independence respected and monitored via spot checks
  - Published: 2022-07-30
- Finding
  - Evidence: People were involved in their care from pre-assessment through ongoing reviews
  - Published: 2022-07-30
- Finding
  - Evidence: Staff received mandatory and specialist training including catheter care and dementia support
  - Published: 2022-07-30
- Finding
  - Evidence: Registered manager was approachable, supportive and worked alongside staff to maintain oversight
  - Published: 2022-07-30
- Finding
  - Evidence: Personalised care with staff who knew people well
  - Published: 2022-07-30
- Finding
  - Evidence: Risks were assessed and managed safely with regular reviews
  - Published: 2022-07-30
- Finding
  - Evidence: Safe recruitment practices followed and enough trained staff to meet people's needs
  - Published: 2022-07-30
- **safeguarding** _(minor)_
  - Evidence: we did clarify when notifications around safeguarding should be submitted. Notifications are information about important events the service is legally obliged to send us within required timescales.
  - Published: 2022-07-30
- **governance** _(minor)_
  - Evidence: At the time of the inspection there were no systems in place to analyse the three-monthly feedback forms, which would enable comparison over time and themes/trends to act on.
  - Published: 2022-07-30
- **care_planning** _(minor)_
  - Evidence: when we reviewed a positive behaviour plan for a person living with dementia, it did not show they had any 'negative attitudes.' Therefore, it was not clear what the purpose was.
  - Published: 2022-07-30
- **record_keeping** _(minor)_
  - Evidence: we noted one carer had not provided a full employment history. Action was taken during the inspection to obtain the missing information.
  - Published: 2022-07-30

### responsive

- Finding
  - Is the service responsive?
  - Published: 2022-07-30

### safe

- Finding
  - Is the service safe?
  - Published: 2022-07-30

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-07-30

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10393291795

HomeCare Compass is an independent guide and is not affiliated with the CQC.