# Adada Care Services(Cheshire)

*Operated by Adada Ltd.*

Adada Care Services(Cheshire) is a CQC-regulated home-care agency in Chester.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Not Rated |
| Safe | Not Rated |
| Effective | Not Rated |
| Caring | Not Rated |
| Responsive | Not Rated |
| Well-led | Not Rated |

## Practical info

- Postcode: CH1 6HE
- Registered manager: Brown, Victoria
- Local authority: Cheshire West and Chester
- Region: North West
- City: Chester
- Last CQC check: 28/Oct/2024 - 00:00

## Inspection findings

### caring

- Finding
  - Supporting people to express their views and be involved in making decisions about their care; respecting privacy, dignity and independence
  - Published: 2022-08-13
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-08-13

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-08-13
- Finding
  - Staff working with other agencies; supporting people to access healthcare services
  - Published: 2022-08-13
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-08-13
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-08-13
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-08-13

### Other

- Finding
  - Evidence: Effective partnership working with external health and social care professionals
  - Published: 2022-08-13
- Finding
  - Evidence: Strong staff wellbeing support including paying for driving lessons and purchasing cars for care staff
  - Published: 2022-08-13
- Finding
  - Evidence: Well embedded quality assurance audits and effective risk management systems
  - Published: 2022-08-13
- Finding
  - Evidence: Complaints used as opportunity to learn and improve the service
  - Published: 2022-08-13
- Finding
  - Evidence: Personalised care plans reflecting cultural faith, wishes and communication needs
  - Published: 2022-08-13
- Finding
  - Evidence: People treated with respect, dignity and independence promoted
  - Published: 2022-08-13
- Finding
  - Evidence: Good understanding and application of the Mental Capacity Act 2005
  - Published: 2022-08-13
- Finding
  - Evidence: Strong staff support including induction, mandatory training, shadowing shifts and progression opportunities
  - Published: 2022-08-13

### responsive

- Finding
  - End of life care and support
  - Published: 2022-08-13
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-08-13
- Finding
  - Meeting people's communication needs
  - Published: 2022-08-13
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-08-13

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-08-13
- Finding
  - Preventing and controlling infection
  - Published: 2022-08-13
- Finding
  - Using medicines safely
  - Published: 2022-08-13
- Finding
  - Staffing and recruitment
  - Published: 2022-08-13
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-08-13
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-08-13

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-08-13
- Finding
  - Continuous learning and improving care; engaging people, public and staff
  - Published: 2022-08-13
- Finding
  - Managers and staff being clear about their roles and understanding quality performance, risks and regulatory requirements
  - Published: 2022-08-13
- Finding
  - Duty of candour and being open and honest when something goes wrong
  - Published: 2022-08-13
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-08-13

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10352677369

HomeCare Compass is an independent guide and is not affiliated with the CQC.