# Right at Home Aylesbury Vale and Chiltern

*Operated by Kildrum Care Ltd.*

Right at Home Aylesbury Vale and Chiltern is a CQC-regulated home-care agency in Aylesbury.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 22/03/2022

## Practical info

- Postcode: HP22 5AH
- Registered manager: Parkes, Kelly
- Local authority: Buckinghamshire
- Region: South East
- City: Aylesbury
- Last CQC check: 22/Mar/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Is the service caring?
  - Published: 2022-03-23

### effective

- Finding
  - Is the service effective?
  - Published: 2022-03-23

### Other

- Finding
  - Evidence: Compliance with Accessible Information Standard and MCA principles
  - Published: 2022-03-23
- Finding
  - Evidence: Good partnership working with external health and social care professionals
  - Published: 2022-03-23
- Finding
  - Evidence: Effective internal auditing and governance systems with continuous learning approach
  - Published: 2022-03-23
- Finding
  - Evidence: Strong positive culture with supportive registered manager praised by staff and families
  - Published: 2022-03-23
- Finding
  - Evidence: Medicines administered safely with staff trained and regularly competency-checked
  - Published: 2022-03-23
- Finding
  - Evidence: Staff received induction, training and regular supervision/spot checks
  - Published: 2022-03-23
- Finding
  - Evidence: Person-centred care plans regularly reviewed with involvement of people and relatives
  - Published: 2022-03-23
- Finding
  - Evidence: Electronic visit monitoring system alerts manager if staff are running late
  - Published: 2022-03-23
- Finding
  - Evidence: Sufficient staffing levels with deliberate decision not to take on more clients until more staff recruited
  - Published: 2022-03-23
- Finding
  - Evidence: Robust recruitment processes ensure only suitable staff are selected
  - Published: 2022-03-23

### responsive

- Finding
  - Is the service responsive?
  - Published: 2022-03-23

### safe

- Finding
  - Is the service safe?
  - Published: 2022-03-23

### well_led

- Finding
  - Is the service well-led?
  - Published: 2022-03-23

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10280585086

HomeCare Compass is an independent guide and is not affiliated with the CQC.