# Advanced Caring (Doncaster) Limited

Advanced Caring (Doncaster) Limited is a CQC-regulated home-care agency in Doncaster.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/06/2022

## Practical info

- Postcode: DN4 8QG
- Registered manager: Reid, Cheryl
- Local authority: Doncaster
- Region: Yorkshire & Humberside
- City: Doncaster
- Last CQC check: 24/Jun/2022 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-06-24
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-06-24
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-06-24

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-06-24
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2022-06-24
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-06-24
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-06-24
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-06-24

### Other

- Finding
  - Evidence: STOMP/STAMP principles followed in medication decisions
  - Published: 2022-06-24
- Finding
  - Evidence: Support for people to access healthcare, activities, employment and community life
  - Published: 2022-06-24
- Finding
  - Evidence: Strong management oversight with comprehensive audits and culture of continuous improvement
  - Published: 2022-06-24
- Finding
  - Evidence: Good MCA practice with emphasis on supporting people to make their own decisions
  - Published: 2022-06-24
- Finding
  - Evidence: Effective safeguarding systems with detailed risk assessments and staff trained to recognise abuse
  - Published: 2022-06-24
- Finding
  - Evidence: Strong staff training and induction, including learning disability, dementia and mental health
  - Published: 2022-06-24
- Finding
  - Evidence: Safe recruitment practices and sufficient staffing levels with one-to-one support where needed
  - Published: 2022-06-24
- Finding
  - Evidence: Personalised, person-centred care reflecting people's preferences and promoting independence
  - Published: 2022-06-24
- **communication_with_families** _(minor)_
  - Evidence: a small number of relatives told us they did not always feel engaged and were not familiar with the management of the service.
  - Published: 2022-06-24

### responsive

- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-06-24
- Finding
  - Supporting people to develop and maintain relationships to avoid social isolation
  - Published: 2022-06-24
- Finding
  - Meeting people's communication needs
  - Published: 2022-06-24
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-06-24

### safe

- Finding
  - Preventing and controlling infection
  - Published: 2022-06-24
- Finding
  - Using medicines safely
  - Published: 2022-06-24
- Finding
  - Staffing and recruitment
  - Published: 2022-06-24
- Finding
  - Assessing risk, safety monitoring and management; Learning lessons when things go wrong
  - Published: 2022-06-24
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-06-24

### well_led

- Finding
  - Working in partnership with others
  - Published: 2022-06-24
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2022-06-24
- Finding
  - Managers and staff being clear about their roles; continuous learning and improving care
  - Published: 2022-06-24
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering; duty of candour
  - Published: 2022-06-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10234713801

HomeCare Compass is an independent guide and is not affiliated with the CQC.