# Mayfair Homecare - Barnet

*Operated by Mayfair Homecare Limited.*

Mayfair Homecare - Barnet is a CQC-regulated home-care agency in London.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 12/11/2025

## Practical info

- Postcode: N3 1QB
- Registered manager: Bunn, Jennifer
- Local authority: Barnet
- Region: London
- City: London
- Last CQC check: 12/Nov/2025 - 00:00

## Inspection findings

### caring

- Finding
  - Respecting and promoting people's privacy, dignity and independence
  - Published: 2022-10-15
- Finding
  - Supporting people to express their views and be involved in making decisions about their care
  - Published: 2022-10-15
- Finding
  - Ensuring people are well treated and supported; respecting equality and diversity
  - Published: 2022-10-15

### effective

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2022-10-15
- Finding
  - Supporting people to live healthier lives, access healthcare services and support
  - Published: 2022-10-15
- Finding
  - Supporting people to eat and drink enough to maintain a balanced diet
  - Published: 2022-10-15
- Finding
  - Staff support: induction, training, skills and experience
  - Published: 2022-10-15
- Finding
  - Assessing people's needs and choices; delivering care in line with standards, guidance and the law
  - Published: 2022-10-15

### Other

- Finding
  - Evidence: Accessible Information Standard followed with formats such as large print and pictorial
  - Published: 2022-10-15
- Finding
  - Evidence: Collaboration with healthcare professionals and timely referrals (e.g. occupational therapy)
  - Published: 2022-10-15
- Finding
  - Evidence: Staff treated people with dignity, respected cultural and religious needs and promoted independence
  - Published: 2022-10-15
- Finding
  - Evidence: Effective complaints management with timely investigation and feedback
  - Published: 2022-10-15
- Finding
  - Evidence: Person-centred care plans including life histories, hobbies and preferences
  - Published: 2022-10-15
- Finding
  - Evidence: Thorough induction, mandatory training, refresher training, supervision and annual appraisals for staff
  - Published: 2022-10-15
- Finding
  - Evidence: Infection prevention and control measures including PPE access and training
  - Published: 2022-10-15
- Finding
  - Evidence: Safe recruitment processes including DBS checks and references
  - Published: 2022-10-15
- Finding
  - Evidence: Comprehensive risk assessments with person-centred guidance for staff
  - Published: 2022-10-15

### responsive

- Finding
  - End of life care and support
  - Published: 2022-10-15
- Finding
  - Improving care quality in response to complaints or concerns
  - Published: 2022-10-15
- Finding
  - Meeting people's communication needs
  - Published: 2022-10-15
- Finding
  - Planning personalised care to ensure people have choice and control and to meet their needs and preferences
  - Published: 2022-10-15

### safe

- Finding
  - Learning lessons when things go wrong
  - Published: 2022-10-15
- Finding
  - Preventing and controlling infection
  - Published: 2022-10-15
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2022-10-15
- Finding
  - Systems and processes to safeguard people from the risk of abuse
  - Published: 2022-10-15
- Finding
  - Staffing and recruitment
  - Published: 2022-10-15
- Finding
  - Using medicines safely
  - Published: 2022-10-15

### well_led

- Finding
  - Engaging and involving people, the public and staff; duty of candour; working in partnership with others
  - Published: 2022-10-15
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2022-10-15
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care
  - Published: 2022-10-15

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-10193714095

HomeCare Compass is an independent guide and is not affiliated with the CQC.