# Barnsley Disability Services Limited

Barnsley Disability Services Limited is a CQC-regulated home-care agency in Barnsley.

## CQC Ratings

| Key question | Rating |
| --- | --- |
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-led | Good |

Rating published: 24/11/2023

## Practical info

- Postcode: S71 1HH
- Registered manager: Dando, Joanne
- Local authority: Barnsley
- Region: Yorkshire & Humberside
- City: Barnsley
- Last CQC check: 24/Nov/2023 - 00:00

## Inspection findings

### Other

- Finding
  - Evidence: Staff described as 'exceptionally kind and caring' with a person-centred approach
  - Published: 2023-11-24
- Finding
  - Evidence: Strong partnership working with external agencies and health and social care professionals
  - Published: 2023-11-24
- Finding
  - Evidence: Robust quality assurance systems including real-time staff feedback via a dedicated app
  - Published: 2023-11-24
- Finding
  - Evidence: Positive, open and transparent culture promoted by the registered manager
  - Published: 2023-11-24
- Finding
  - Evidence: Staff trained and competency-checked in medicines management
  - Published: 2023-11-24
- Finding
  - Evidence: Safe recruitment processes and consistent staffing providing continuity of care
  - Published: 2023-11-24
- Finding
  - Evidence: Comprehensive and personalised care plans with effective risk assessment and management
  - Published: 2023-11-24
- Finding
  - Evidence: People and relatives expressed high satisfaction with care, describing staff as 'absolutely brilliant' and 'more like friends'
  - Published: 2023-11-24

### safe

- Finding
  - Ensuring consent to care and treatment in line with law and guidance
  - Published: 2023-11-24
- Finding
  - Learning lessons when things go wrong
  - Published: 2023-11-24
- Finding
  - Preventing and controlling infection
  - Published: 2023-11-24
- Finding
  - Using medicines safely
  - Published: 2023-11-24
- Finding
  - Staffing and recruitment
  - Published: 2023-11-24
- Finding
  - Assessing risk, safety monitoring and management
  - Published: 2023-11-24
- Finding
  - Systems and processes to safeguard people from the risk of abuse and avoidable harm
  - Published: 2023-11-24

### well_led

- Finding
  - Working in partnership with others
  - Published: 2023-11-24
- Finding
  - Continuous learning and improving care
  - Published: 2023-11-24
- Finding
  - Engaging and involving people using the service, the public and staff
  - Published: 2023-11-24
- Finding
  - How the provider understands and acts on the duty of candour
  - Published: 2023-11-24
- Finding
  - Managers and staff being clear about their roles, and understanding quality performance, risks, and regulatory requirements
  - Published: 2023-11-24
- Finding
  - Promoting a positive culture that is person-centred, open, inclusive and empowering
  - Published: 2023-11-24

## Source

Data published by the [Care Quality Commission](https://www.cqc.org.uk/) under the Open Government Licence v3.0. Canonical page: https://homecarecompass.co.uk/agency/1-1002692043

HomeCare Compass is an independent guide and is not affiliated with the CQC.